As we work through 2022, it’s important to stop and consider the operating challenges of today. External threats are more common and diverse than ever before and yet we continue to manage these risks the same way as years gone by.

It’s time to stop and reflect on todays challenges and our methodologies. We must ask ourselves if this still makes sense, can we improve efficiency, can we reduce risk, is there a better way?

It’s not the same song and dance!

As the pandemic has clearly demonstrated, external safety threats are on the rise and no operation is immune. These threats may come from many different sources, but the impact is the same, it means personal injuries, physical damages, and even business continuity.

Consider this…

  • Natural Disasters: In 2021 (as of October 8), there have been 18 weather/climate disaster events with losses exceeding $1 billion each to affect the United States. (National Centers for Environmental Information)
  • Social Unrest: Civil unrest increased globally by 10% during 2020.  (The Global Peace Index 2021)
  • Mass Shootings: As of May 26, there were five mass shootings in the United States in 2021. This is compared to one mass shooting in 1982, one in 2000, and 12 mass shootings in 2018. (Statista)
  • Domestic extremism in America: “What is most concerning is that the number of domestic terror plots and attacks are at the highest they have been in decades,” said Seth Jones, director of the database project at CSIS, a nonpartisan Washington-based nonprofit that specializes in national security issues. (The Washington Post)
  • Terrorism: 2019 saw just over 8,300 terrorist attacks worldwide, and around 25,000 fatalities from terrorism. (Statista)
  • Workplace Violence: According to the Bureau of Labor Statistics, 20,870 workers in the private industry experienced trauma from nonfatal workplace violence in 2019. These incidents required days away from work. (CDC)

An emergency from an external threat is so much more likely than years gone past. While owners and operators have no control over these outside influences, they do control how they respond. Preparing is key to minimizing the risk associated with these threats, the faster operations can respond, the faster they can contain and neutralize the risk.

Now, ask yourself, as the owner/operator, how long will it take to pull your emergency team together and put your plan into action? When seconds matter most, how fast will your team be able to respond?

Why, oh why, do we still do it this way?

If you are like most, your emergency response plans are stored in a binder or in a group drive, ready to be pulled out and put into action when the right is right. But the truth is, it doesn’t matter how good the plan is, precious time will be lost while the plan is located, precious responsibilities will be missed or poorly communicated, and the status will remain unknown until someone reports in.

The issue is not in the plans themselves but in how they are maintained and then put them action. In all likelihood it looks something like this…

  • Someone sounds the ‘alarm’.
  • Teams are brought together
  • Responsibilities are assigned.
  • Phone calls are made.
  • People check in, updates are provided.
  • We respond as best as we can in the moment.

The challenge is the fact that the plan is just a document, with instructions and procedures to be followed. Management has no visibility, it’s hard to find out the status, and know what had been done. Mistakes are common as people try to remember what comes next during all the commotion. Best practices are lost and resources are not optimized.

There is a better way!

It’s time to digitally transform emergency response plans, to improve response time, optimize our resources and reduce our risk.

Introducing Command Center from Zendelity which combines the flexibility of near field communications (NFC) with the smart phone, and our smart workplan management platform to reduce operating risk. It is a cost-effective, mobile solution designed for frontline teams and ensures adherence to all operating requirements, including emergency response plans. It automates the communication of operating procedures to ensure important work items are not missed. It enhances visibility and supports a proactive approach to management with a real-time view of compliance. It creates a system of record to help identify opportunities for improvement while also providing the data necessary to engage in data driven discussions with responders, regulators, insurance providers etc.  In essence, it makes it easier and faster to respond to an emergency situation.

Command Center, by digitally transforming the frontlines we can help save lives, money and time for physical operations of all shapes and sizes.

Learn More!